ROAMING RATES
HOW MUCH DOES ROAMING COST?
When you make a call or send an SMS you will be charged the rate for the zone you are in. When someone calls you (from Australia or overseas), they will be charged the normal cost of a call or SMS to a Vaya mobile in Australia.
You pay Vaya’s zone rate for receiving calls in the country you are in, as below.
| Roaming Rates | Zone 1 | Zone 2 | Other [Sat , Aero & Marine] |
|---|---|---|---|
| National Voice Calls within the same country (per minute) | $2.00 | $4.00 | $8.00 |
| International Voice Calls outside the country you are in (per minute) | $2.00 | $4.00 | $8.00 |
| To receive Voice Calls (per minute) | $2.00 | $4.00 | $8.00 |
| National Video Calls within the same country (per minute) | $2.00 | $4.00 | $8.00 |
| International Video Calls outside the country you are in (per minute) | $2.00 | $4.00 | $8.00 |
| To receive Video Calls (per minute) | $2.00 | $4.00 | $8.00 |
| Connection Charge (per outgoing Voice and Video call) | $0.00 | $0.00 | $0.00 |
| SMS to an Australian number (per 160 characters) | $1.00 fee + standard SMS rate | $2.00 fee + standard SMS rate | $2.00 fee + standard SMS rate |
| SMS to a non-Australian number (per 160 characters) | $1.00 fee + standard SMS rate | $2.00 fee + standard SMS rate | $2.00 fee + standard SMS rate |
| To receive SMS | $0.00 | $0.00 | $0.00 |
| MMS to an Australian number (per message) | Standard MMS rate + $0.10/10KB per 10KB | Standard MMS rate + $0.20/10KB | Standard MMS rate + $31.00/1MB |
| MMS to a non-Australian number (per message) | Standard International MMS rate + $0.10/10KB | Standard International MMS rate + $0.20/10KB | Standard International MMS rate + $31.00/1MB |
| To receive MMS (per message) | $1.00/1MB | $2.00/1MB | $31.00/1MB |
| GPRS / 3G Data (View GPRS and 3G partner networks) | $0.01 per 10KB | $0.02 per 10KB | $0.32 per 10KB |
All rates listed in $AUD. Voice & Video Calls rates are shown per minute and charged with an initial increment of 60 seconds and per 30 seconds thereafter.
ROAMING ZONES
| Zone 1 | Zone 2 |
|---|---|
| GREECE NETHERLANDS BELGIUM FRANCE SPAIN HUNGARY BOSNIA & HERZEGOVINA CROATIA SERBIA ITALY ROMANIA SWITZERLAND CZECH REPUBLIC SLOVAK REPUBLIC AUSTRIA UNITED KINGDOM DENMARK SWEDEN NORWAY FINLAND LITHUANIA LATVIA ESTONIA RUSSIA UKRAINE BELARUS POLAND GERMANY GIBRALTAR PORTUGAL LUXEMBOURG IRELAND ICELAND ALBANIA MALTA CYPRUS GEORGIA ARMENIA BULGARIA TURKEY FAROESE ISLAND GREENLAND SLOVENIA MACEDONIA LIECHTENSTEIN MONTENEGRO CANADA UNITED STATES GUAM AZERBAIJAN KAZAKHSTAN BHUTAN INDIA PAKISTAN AFGHANISTAN SRI LANKA MONGOLIA NEPAL UZBEKISTAN TAJIKISTAN KYRGYSTAN JAPAN KOREA HONG KONG MACAU CAMBODIA LAOS CHINA TAIWAN BANGLADESH MALDIVES MALAYSIA NORFOLK ISLAND INDONESIA TIMOR PHILIPPINES THAILAND SINGAPORE BRUNEI NEW ZEALAND PAPUA NEW GUINEA TONGA SOLOMON VANUATU FIJI NEW CALEDONIA TAHITI COOK ISLANDS SAMOA PAULAU | ECUADOR MEXICO JAMAICA FRENCH GUIANA ANTIGUA BERMUDA Netherlands Antilles DOMINICAN REPUBLIC TRINADAD & TOBAGO LEBANON JORDAN SYRIA IRAQ KUWAIT SAUDI ARABIA YEMEN OMAN UNITED ARAB EMIRATES ISRAEL PALESTINE BAHRAIN QATAR IRAN EGYPT ALGERIA MOROCCO TUNISIA SENEGAL MAURITANIA MALI GUINEA IVORY COAST BURKINA FASO NIGER MAURITIUS Liberia SIERRA LEONE GHANA NIGERIA CHAD CAMEROON GABON CONGO CONGO (DRC) ANGOLA GUINEA BISSAU SEYCHELLES SUDAN ETHIOPIA KENYA TANZANIA UGANDA MOZAMBIQUE ZAMBIA MADAGASCAR REUNION ZIMBABWE NAMIBIA MALAWI BOTSWANA SOUTH AFRICA SOUTH SUDAN BELIZE GUATEMALA EL SALVADOR COSTA RICA PANAMA PERU ARGENTINA BRAZIL CHILE COLUMBIA VENEZUELA VIETNAM BOLIVIA GUYUM PARAGUAY URUGUAY |
Please check your device specifications with your device supplier for compatibility. Some handsets may not be supported by all networks.
3G requires compatible mobiles/devices to use GPRS and 3G data. To make and receive video calls, both calling and receiving parties require a 3G mobile and must be located in a 3G coverage area on a network that supports video calling.
THINGS TO KNOW
GPRS/DATA
How to turn off Data
iPhones: Setting > General > Network > Data > ON/OFF
Android: Settings > Wireless and network > Mobile networks > Data (check/uncheck).
USING VOICEMAIL OVERSEAS
To access your Voicemail overseas, call +61 411 000 321 or text A to “321”. Standard charges apply.